Knowledge Base (FAQs)/Help available - ways you can get help and ask for help

Angel Mentor Program

Brenda, Angelic Support Manager
posted this on June 16, 2011 14:52

SavingsAngel.com Angel Mentor Program

We are committed to the Success of Every Member!

 

   As you are navigating the site and using the service, you may come across something that puzzles you, or that you have questions on. No worries - we are here to help! There are multiple ways to get the personalized help you need and deserve


  One is our Angel Mentor Program. Free with your Membership, the Angel Mentor Program matches you with an experienced Shopping Expert who will answer all your questions via phone, at a time that works for you!

www.savingsangel.com/mentor
We will then contact you back to confirm this appointment. 



  If you want immediate help -  Chat Live online with a Shopping Expert! Live Chat is available 9-10:30 a.m.; Noon-1:30 p.m.; 4-5:30 p.m., Monday through Friday and 8-9:30 p.m., Monday through Thursday - all are Eastern Time. Any Live Chat icon will take you there.


  Outside Chat hours? Send us a regular message via HelpDesk and someone will get back to you quickly!


To Use the HelpDesk:

- Click any "HelpDesk, "Contact Us" or Angel Chat link.

- Once in the HelpDesk, click the orange "Ask Us" button on the side of your screen.

 
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